Custom Domains - EziLinks Help

What Are Custom Domains?

Custom domains allow you to use your own domain name for short links instead of ezilinks.com.

Example:

Default: ezilinks.com/abc123
Custom domain: links.yourbusiness.com/abc123

This creates a professional, branded experience for your audience and builds trust with your links.

Recommended Setup: Use a Subdomain

We strongly recommend using a subdomain rather than your main domain.

Recommended subdomains:

links.yourdomain.com
go.yourdomain.com
l.yourdomain.com
s.yourdomain.com

Warning - Do NOT use your main domain!

If your website is at example.com, pointing it to EziLinks will replace your entire website with the link shortener. Your existing website will become inaccessible.

Always use a subdomain like links.example.com to keep your main website working.

Setting Up Your Custom Domain

1 Go to Custom Domains Settings

Navigate to Custom Domains in the main navigation, or go to Settings > Custom Domains.

2 Click "Add Domain"

Click the "Add Custom Domain" button to start the setup process.

3 Enter Your Domain

Enter your subdomain, for example: links.yourbusiness.com

The Add Custom Domain modal where you enter your subdomain

4 Configure DNS Records

After adding your domain, you'll see the DNS records you need to configure. Go to your domain registrar or DNS provider and add the required records.

DNS Configuration

You'll need to add one of the following DNS records at your domain registrar:

Option A: CNAME Record (Recommended)

Type	Name/Host	Value/Target	TTL
CNAME	`links`	`ezilinks.com`	3600 (or Auto)

If your subdomain is go.yourdomain.com, use go as the Name/Host.

Option B: A Record

If your DNS provider doesn't support CNAME records for subdomains, use an A record:

Type	Name/Host	Value/Target	TTL
A	`links`	`87.106.97.132`	3600 (or Auto)

Where to configure DNS: Common domain registrars include Cloudflare, GoDaddy, Namecheap, Google Domains, and others. Look for "DNS Settings" or "DNS Management" in your domain control panel.

5 Wait for Verification

After configuring your DNS, return to EziLinks. The system will automatically verify your domain.

DNS changes can take anywhere from a few minutes to 48 hours to propagate, though it's usually much faster (5-10 minutes).

Domain Status

Your domain will show one of these statuses:

Pending Verification - DNS not yet detected. Wait for propagation or check your settings.

DNS Verified - DNS is correct, SSL certificate is being provisioned.

SSL Active - Fully configured and ready to use!

Custom Domains page showing domain cards with verification status and URL cloaking

Using Your Custom Domain

Once your domain is fully verified (SSL Active), you can start using it:

For New Links

When creating a new EziLink, you'll see a domain dropdown
Select your custom domain from the list
Your new link will use your custom domain

For Existing Links

Edit the link you want to change
Select your custom domain from the dropdown
Save the changes

Note: Changing a link's domain will change its URL. Any previously shared links using the old domain will no longer work.

Troubleshooting

Domain stuck on "Pending Verification"

Double-check your DNS settings are correct
Wait up to 48 hours for DNS propagation (usually faster)
Use a tool like dnschecker.org to verify your records
Click "Verify Now" to force a re-check

SSL Certificate Issues

SSL provisioning can take up to 24 hours after DNS verification
Ensure no CAA records are blocking certificate issuance
Contact support if SSL hasn't activated after 24 hours

Domain Not Resolving

Check for typos in your DNS configuration
Ensure you added the record to the correct domain
Some registrars require you to remove trailing dots from values

Setting a Primary Domain

You can designate one verified domain as your "primary" domain:

The primary domain is pre-selected when creating new links
Only verified domains can be set as primary
To set: Click on the domain, then click "Set as Primary"

URL Cloaking (Advanced)

URL Cloaking allows your custom domain to display another website's content while keeping your domain in the browser's address bar.

What URL Cloaking Does

When enabled, any URL on your custom domain that isn't a short link will display your target website in an iframe. For example:

Domain: promo.mybusiness.com
Target: https://store.example.com
Visitor goes to: promo.mybusiness.com/sale
Sees content from: store.example.com/sale
Browser shows: promo.mybusiness.com/sale

Setting Up URL Cloaking

Go to Custom Domains
Click on a verified domain
Scroll to the URL Cloaking section
Enable URL Cloaking
Enter your Target Base URL (the website to display)
Click Save

URL Cloaking Settings

Setting	Description
Enable URL Cloaking	Toggle on/off
Target Base URL	The website to display (e.g., https://store.example.com)
Cloaking Method	iframe (default) - displays target site in a full-page iframe

Note: Some websites block iframe embedding (X-Frame-Options). URL Cloaking won't work for those sites. Test your target URL after enabling.

Short links take priority: If a path matches one of your short links (e.g., /summer-sale), it will redirect as normal. URL Cloaking only applies to paths that aren't short links.

Domain Limits

The number of custom domains you can add depends on your plan:

Plan	Custom Domains
Free	Up to 5 domains
Pro	Up to 5 domains
Lifetime	Up to 5 domains

Removing a Custom Domain

Go to Custom Domains
Click on the domain you want to remove
Click "Remove Domain"
Confirm the removal

Important: Removing a domain will break all links using that domain. Those links will stop working immediately. Consider updating links to use a different domain before removing.

Related Guides

Managing your links
Creating QR codes with custom domains
Account and billing settings